The Ethics and Compliance Plan is an integral part of Inglis’ commitment to an ethical work environment. It sets forth our standards of proper legal, ethical and professional behavior and describes how Inglis staff, clients, their families, volunteers and vendors can communicate any legal, ethical or quality concerns so they can be swiftly resolved.
To learn more about the Inglis Ethics and Compliance Plan, click on the below links.
Standards of Coduct
Confidential ComplianceLine
Notice of Privacy Practices
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Standards of Conduct
As an Inglis customer, your satisfaction is of paramount importance to us. To that end, we've developed the following standards of conduct to ensure you receive the highest quality of care. We do this by:
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providing high quality care and services. Our first responsibility is to our customers. |
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practicing high standards of business and professional ethics and integrity. |
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providing services and conducting business in accordance with all applicable laws, regulations and policies. |
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recognizing that our employees are our most valuable assets. |
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creating a work place where employees are treated with respect and fairness while being empowered to get the job done at or above expectations. |
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practicing fair and accurate billing in accordance with all federal and state laws. |
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protecting Inglis property and information against loss, theft, destruction and misuse. |
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maintaining the confidentiality of our customers' information. |
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acting in good faith in all aspects of our work. |
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avoiding conflicts of interest or the appearance of conflicts between the private interests of any employee and his or her work duties. |
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maintaining a work place that protects the health and safety of our customers and employees. |
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Confidential ComplianceLine
Inglis encourages you to discuss any concerns or issues with the appropriate member of management. However, if you have concerns about such issues as resident care, confidentiality, theft, security, equal employment opportunity violations, finances and billing, or you do not feel that your concerns have been addressed, you can report them to our toll-free, confidential ComplianceLine at 1-866-368-1902, 24 hours a day, seven days a week. The ComplianceLine allows you to report your concerns anonymously.
A report will be provided to the Chief Ethics and Compliance Officer of Inglis for investigation and resolution. You will be provided with a report identification number and a call back date in order to receive the results of the investigation if you so desire.
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Notice of Privacy Practices
Inglis is committed to preserving the privacy and confidentiality of residents' and clients' health information, which is created and/or maintained by us. State and federal laws and regulations require us to implement policies and procedures to safeguard the privacy of health information. Click here to read Inglis' full Notice of Privacy Practices statement.
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